Graphics Related Problems With Autodesk Software

September 12, 2013 By Advanced Solutions Leave a comment

If you experience symptoms of graphics related problems with your Autodesk software (e.g. software not starting, terminating during startup, problems with panning and zooming, Fatal Errors, Unhandled Exceptions, rendering errors, artifacts appearing in drawings and models, computer desktop showing in viewports, etc.) then the following suggestions may help optimize your machine’s performance with respect to graphics.

The Autodesk Certified Hardware page recommends suitable video hardware and drivers for current Autodesk products. It may be necessary to upgrade/downgrade your video graphics hardware driver version.

You may also find that your video graphics hardware is either unsupported or untested for use with your Autodesk product. Unsupported video graphics hardware does not provide all the features & 3D graphic capabilities required by Autodesk products.

Mirror video card drivers often get installed along with remote desktop software (e.g. LogMeIn®, Dameware®, etc.). Mirror video card drivers conflict with main video card drivers, causing errors in graphics intensive applications like those from Autodesk. Mirror video card drivers can be uninstalled from the Device Manager on the Windows Control Panel (Start Menu button > Control Panel > Device Manager > expand the Display Adapters tree > right-click the LogMeIn adapter and select Uninstall from the menu > restart the computer after the process completes).

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Tagged with Intel HD Graphics, NVIDIA Quadro, Nvidia, GeForce, Tech Support, AEC, Infrastructure, Hardware Acceleration, Manufacturing, Autodesk, ATI FireGL, Video card

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