What’s so important about those Autodesk Customer Satisfaction Surveys?

August 08, 2016 By Todd Butler Leave a comment

Your email dings with another email from Autodesk… Bummer, it’s another Customer Satisfaction Survey… You don’t have the time to respond, you delete, and you move on with your day.

You've just lost an opportunity to comment on your Autodesk Channel Partner. A chance to let them know how they’re doing and how to improve their support of you, the Autodesk customer.

READ MORE OF THIS POST

Tagged with Customer Support, Customer Service, MFG, AEC, News & Events, Autodesk, CSAT

Tylor Zollman is a WINNER!

March 13, 2014 By April Raque Leave a comment

On February 21, 2014, Tylor Zollman, Advanced Solutions Technical Service Representative, was awarded a Bronze Stevie Award for both the Front-Line Customer Service Professional of the Year – Technology Industry and the Young Customer Service Professional of the Year categories in the eighth annual, international Stevie® Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards, and customer service awards. The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.

Both Tylor and Justin Palmer, Advanced Solutions Vice President of Engineering, ventured to Las Vegas for the awards presentation. The awards were presented to honorees from all over the globe, during a gala banquet on Friday, February 21 at the Bellagio in Las Vegas. More than 400 nominated customer service and sales executives from the U.S.A. and several other countries attended.

We congratulate Tylor on this amazing accomplishment for his outstanding work in Technical Service.

To read more about the Stevie Awards, click here to visit our website press room.

READ MORE OF THIS POST

Tagged with Technical Support, Las Vegas, Customer Support, Stevie Awards, International Business Awards, American Business Awards, Customer Service, Tech Support, Advanced Solutions, News & Events, engineering

Something Powerful

Tell The Reader More

The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.

Remember:

  • Bullets are great
  • For spelling out benefits and
  • Turning visitors into leads.

Subscribe to Email Updates

Categories

see all

Follow us on Twitter

Blogs We Follow

At Land's End (Infrastructure)
Being Civil (Infrastructure)
Being Inventive (Manufacturing)
Between the Lines (Design)
Beyond Design (Building)
Cracking The Vault (Manufacturing)
Line//Shape//Design (Autodesk)
Lynn Allen's Blog (Autodesk)
The Revit Clinic (Building)
Up and Ready (Support)
Without A Net (Support)