Spotlight on ASI Technical Support

February 26, 2014 By April Raque Leave a comment
Doug Folck
Lead Technical Support

Doug Folck, Lead Technical Support, is in our Technical Support Spotlight. I sat down with him to ask some questions about his role at Advanced Solutions, life and the things he does for fun.

How long have you been with Advanced Solutions?
In 1988, I began my own business oriented computer service company. Advanced Solutions quickly became my best customer. In 1993, I joined Advanced Solutions as VP of Operations.

What does a Lead Technical Support person do?
Engages in the daily queue of technical support cases, plus, mentors other tech support representatives. I work to create an environment, which enables continuous improvement.

What Autodesk software do you support on?
To some degree, all Autodesk products … I have a special interest and knowledge of GIS, infrastructure and mapping applications.

What do you enjoy most about your role?
There’s always something new to learn. Learning is living! If you’re not continually learning something new, then you merely exist.


Tagged with Technical Support, Tech Support, Backburner, Infrastructure, Vault, learning, Technology, Revit, Advanced Solutions, News & Events, Support, Autodesk

The Next Generation of BIM: BIM Solutions for AEC Mobility

November 04, 2013 By April Raque Leave a comment

Advanced Solutions has embarked upon a new and exciting event series encompassing the mobility of Building Information Modeling (BIM) and the software solutions for greater mobility.

Throughout this event series, we are discussing:

  • The Value and Challenges of Implementing BIM Mobility
  • How to incorporate the use of Mobile Devices
  • Discuss the Value/ROI of Using Cloud-Based Tools
  • Share the Successes and Challenges with Other Industry Leaders

We provide a closer glimpse into how companies are using BIM 360 Field and Glue on current projects, with a closer look at Industry Leading Companies, providing insight into how they use each product. The Walsh Group, Barnhill Contracting Company and many other notable industry leaders are providing insight into how they have taken their BIM process mobile.


Tagged with Cincinnati, Building information modeling, Mobility, Autodesk 360, Raleigh, IPad, BIM360 Field, Architecture, Engineering & Construction, AEC, architecture, learning, Research Triangle Park, BIM, Technology, Events, BIM Mobile, Glue, BIM360 Glue, News & Events, construction, Autodesk, engineering

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